Frequently Asked Questions

You can use any type of content to train the chatbot. The more content you provide, the better the chatbot will be at answering questions

Currently, for retraining, you need to go to the dashboard and click the Retrain button to retrain the chatbot. We are working on automating this process.

Yes. You can upload CSV, TXT, PDF, DOCX, PPTX files to train the chatbot. For operational limits, please contact a Maliz.ai administrator for more information

Each chatbot receives a unique URL, and you can integrate it into your website using the provided integration code.

You can train the chatbot by adding a website link or a sitemap link. You can simply enter a URL, and the chatbot will be trained on all the content present at that URL. You can also upload CSV, TXT, PDF, DOCX, PPTX files to train the chatbots.

It depends on the number of pages you are training. But generally, it should be done in a few minutes.

You can contact us at info@maliz.ai

Yes, you can add any chatbot to as many sites as you wish.

Yes, please contact us by email: info@maliz.ai for more information.

No, there is no free plan.

Yes, your website can be in French and English.

If you need us to build a custom integration for your business, you can contact us directly, and an advisor will respond to your needs.

Yes, please contact info@maliz.ai if you are interested in white-labeling the product for your own clients. Pricing varies based on your needs.

Yes, you can add a chatbot to as many sites as you wish.

Yes, there is a comprehensive API for maliz.ai. You can check it out at https://maliz.ai/resources/api. Please contact us for more details.

Maliz.ai uses a local version of an open-source LLM. But we can also configure the API to use GPT-4 to offer the best quality for your customer support experience on public data only.

User messages and bot-generated responses are counted separately when counting the number of messages. For example, when the user sends a message to the bot and the bot generates a response, that would be counted as two messages.

No, not natively at the moment. But you can use the available APIs in maliz.ai to integrate the solution with your external tools.

Yes, you have full access to all chats/interactions with your chatbots. You can see the entire conversation history of all interactions made with your chatbot.

Yes, you can change the color, icon, name, and suggestions of the chatbot.

Yes, we store all questions asked by visitors and all responses provided by the chatbot. We show all this chat history to the chatbot owner in the dashboard. For example, if you used maliz.ai to create a chatbot, you will be able to see the conversations that users have with your chatbot from the dashboard. We do not store any other information from visitors except for the questions they asked and the responses provided by the chatbot.

Scroll to Top

Amani Albij

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam,